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Post by genericmember on Nov 20, 2017 20:23:53 GMT -7
I used to live near the store in Niagara Falls and liked going to a real bike shop. It's more of a super bike store really. I started buying parts off the internet a few years ago and they have hreat prices especially if you watch the sales or clearance. I just got some good cycling gloves from them for $7.50 and cold weather riding gloves for $14. I like doing business with them.
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Post by lurker on May 12, 2018 5:11:54 GMT -7
i'm doing business with niagara right now, as described in my thread up in road bikes. the selection and prices are superb, but i'm having problems with the length of time they take to fulfill the order, and, they sent me a single (1/2 shim rather than a complete pair). we're working the issue.
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Post by lurker on May 17, 2018 18:32:27 GMT -7
today i got an e-mail from jennifer at niagara in which she says she will get a part to me. this shortly after i submitted a "terrible" review to google. we shall see. would be nice to be able to ride the denali again.
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Post by lurker on May 19, 2018 14:37:19 GMT -7
sent this e-mail to jennifer@cs/niagarablahblabla
"please tell me something about yourself , jennifer.
i just realized that the customer service person i dealt with at bikeworldUSA is also named jennifer. are you, by any chance, the same jennifer? or is jennifer a common name in customer service at bicycle parts vendors? or is jennifer a pseudonym selected by algorithm to be assumed by all people who do cs for chinese parts importers? i would like to assume that you are an actual person with hopes, dreams, maybe even families and pets, and i certainly hope you're not some AI residing in the silicon palace in the cloud, because then humanity is doomed."
so she replied that jennifer is a common name, and that she has 3 cats and a dog.
i think she's real! maybe we're NOT doomed! (or she passed the turing test, and we're definitely doomed)
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Post by gonefishin on May 19, 2018 20:50:12 GMT -7
Its taken them up to 5 days to ship my parts even when they are marked as in stock. These days I most;y use them for price matching at universal cycle. which is my goto store for now.
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Post by lurker on May 19, 2018 21:58:15 GMT -7
Its taken them up to 5 days to ship my parts even when they are marked as in stock. These days I most;y use them for price matching at universal cycle. which is my goto store for now. thanks, i'll check them out. i was fixing to ask what vendors others use. |
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Post by desertbikes on May 20, 2018 8:24:02 GMT -7
i think she's real! maybe we're NOT doomed! (or she passed the turing test, and we're definitely doomed) Yeah, either way, we're still doomed.  Universal Cycle is always first on my list too. JensonUSA used to be but I don't like the redesigned site. Blue Sky Cycling has some unique deals & parts Nashbar has some deals & lots of fanboys - I'm not one. Chain Reaction Cycle is in the UK but still competitive on some items & has a little different mix of brands not always found in US brick & mortar stores or online. Walmart - yup, but as with all thing on their site, be sure to select Walmart as the only retailer. Performance Bike but only for sale items. Pricepoint was their online store but it may be gone or consolidated into the Performance site. Ebay & Amazon generally as a last resort or on disposable items. Seems like about every 18 months or so I'll have a project that shuffles the list a bit after doing research for price & components, |
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Post by desertbikes on May 20, 2018 8:27:03 GMT -7
Guess a recommended vendor list would be a good topic for a new thread
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Post by lurker on May 22, 2018 20:08:15 GMT -7
lo and behold, who should pop up in my facebook feed today but Niagara? and there's a button for comments! so i real quick type out my shim experience and it saves, but when i come back later my comment is gone. should i re-enter it, or hope they're working on it?
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Post by lurker on May 24, 2018 9:47:59 GMT -7
looking forward to commenting on niagara's FB ad again, and e-mailing jennifer in customer service later this afternoon. i intend to be nice to jennifer but to savage them brutally on FB. will report.
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Post by lurker on May 24, 2018 19:43:06 GMT -7
today i got an e-mail from amber at customer service for niagara, who says they shipped the other shim half. so far i've been polite. we shall see. it's been three weeks. delivery expected on tuesday.
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Post by fatdaddy61 on May 24, 2018 22:19:55 GMT -7
Figured you would have got another set of shims someplace else by now. you r patient!
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Post by lurker on May 25, 2018 5:49:53 GMT -7
Figured you would have got another set of shims someplace else by now. you r patient! i paid for my dam shims. i want my dam shims. send me my dam shims. that kind of patience? there's a denali in the garage i can't use until i get my shim to constantly remind me.
i once got taken for $12.50 for some history books on half.com. ONCE. have never spent another dime with them.
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Post by lurker on May 26, 2018 13:56:08 GMT -7
just received my shim in the mail, wasn't expecting it till tuesday. will likely install tonite.
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Post by fatdaddy61 on May 26, 2018 21:59:03 GMT -7
Athother pair of shims or the or just the missing half? Did it come with a 10% off your next order coupon? ;-) As long as u waited they should send a guy out to put it on for u!
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Post by lurker on May 27, 2018 4:01:51 GMT -7
missing half. no discount coupons or abject apologies, not that either would have mattered much. at this point they're the vendor of last resort. woohoo, 100 posts, i'm a full member. not sure what i'm full of..
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Post by gatorbite on May 27, 2018 19:02:16 GMT -7
missing half. no discount coupons or abject apologies, not that either would have mattered much. at this point they're the vendor of last resort. woohoo, 100 posts, i'm a full member. not sure what i'm full of.. that doesnt just suk its rude and stupid of them not to give you something. maybe just becuz the shims were cheap so they dont bother . Yeah I sure wouldnt give them another shot
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A bit warm. yes. Had to do another 2100 mile round trip on short notice. My back was/is in a real bad way & came home to a dead AC unit. Other than that its been just peachy!
Jun 22, 2024 8:50:53 GMT -7
May 23, 2024 0:09:35 GMT -7
Apr 21, 2024 13:21:52 GMT -7
Jan 24, 2024 21:50:20 GMT -7
It's interfering with my bike & shooting time
Jan 22, 2024 17:53:40 GMT -7
Great for some things. Vans are such a bitch to work on. But what car isn't anymore...
Jan 11, 2024 17:18:36 GMT -7
